Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-quad-tour.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website users, in compliance with various international data privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dubai-quad-tour.terratrek.net
  2. Mobile applications and services associated with our brand
  3. Interactions on social media platforms linked to our website
  4. Any other digital services or products we offer

Please note that this policy does not cover third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you register as an authorized user for our applications, services, or create an account on our website.
  2. Website Visitors: If you visit our websites, linked pages, or engage with content and features.
  3. Communications: Upon receiving any communication from us via email, phone, or SMS, including newsletters and promotional materials.

Personal Data Collection

We collect a range of personal information to provide and improve our services. Here’s a detailed breakdown:

  1. Account Information: Details related to your user account, such as username, registration date, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios (if provided), or other financial records relevant to services we offer.
  4. Purchase Information: Order history, product preferences, and purchase frequency to enhance your shopping experience.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, for service delivery and analytics.
  6. Location Data: Your geographical location information when you interact with our services, used for personalized content and offers.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to personalize your experience.
  9. Product Information: Details about the products you view, search for, or purchase on our website, including preferences and browsing history.

We obtain this data through various methods, including direct user input, tracking technologies (like cookies), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and navigation.
  2. Preference Cookies: Used to remember user preferences and settings for a personalized experience.
  3. Analytics Cookies: Enable us to analyze user behavior, track trends, and measure the effectiveness of our website.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for varying periods, depending on its purpose:

  1. Account Information: Retained until your account is active or upon request for deletion.
  2. Payment Data: Securely stored for transaction history and fraud prevention (in compliance with legal requirements).
  3. Purchase and Order History: Kept for a limited period post-purchase to improve future shopping experiences.
  4. All Other Data: Erased or anonymized after the purpose for collection is fulfilled, unless required by law.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

  • Access and rectification of your information
  • Erasure (right to be forgotten)
  • Restriction on processing
  • Data portability
  • Right to object to or withdraw consent for data processing
  • Non-discrimination for exercising privacy rights

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage users to review these updates regularly.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy:

Email: [email protected]

Address: [Provide postal address]